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GENERAL INFORMATION

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

DELIVERY LOCATION AND TIME

We ship to all serviceable pin codes in India. We generally dispatch all our orders within 48 hours of receipt (excluding weekends and national holidays).

All purchases are shipped from our warehouse by reputed courier agencies. Please allow us 5-7 days from receipt of your order for delivery.

For any queries reach out to us on info@fitnexx.co.in

Given below are the shipping charges:

Enjoy free delivery on all prepaid orders above ₹299

All COD orders will be charged ₹49 for shipping

DISCLAIMER:

All claims for shortages or damages must be reported to customer service on the day of delivery with an unboxing video via email on info@fitnexx.co.in or call on : or WhatsApp . An unboxing video is mandatory to claim shortage or damage in transit.

REFUNDS, RETURNS, AND EXCHANGES

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@fitnexx.co.in with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

For the full policy, please consult Refund Policy.

If you have any further questions, please don't hesitate to contact us at info@fitnexx.co.in